Frequently asked questions

FormDone is a platform for creating forms, publishing them through a link and QR code, receiving responses, and exporting results. It can be used for surveys, registrations, classes, visits, and other information-gathering processes.

Yes. Available features are free for normal use. We apply technical security limits against spam, malicious automation, and excessive resource use, but no artificial commercial limits on forms or responses.

No. You can create a temporary form without registering. An account is useful when you want access across devices, reusable templates, password recovery, and permanent form management.

When creating it, you choose a duration of 24 hours, 7 days, or 30 days. Once that period ends, the form stops accepting new responses.

Administrative access is linked to a secure cookie in that browser. You must use the same browser and device. There is no code or password to keep.

You will lose administrative access and we cannot recover it because a guest form is not associated with an email address or account. Create an account if you need recoverable or cross-device access.

Yes. Guest administrative access remains available for seven additional days to review or export responses. It becomes invalid after that period, so download any information you need in time.

You can use text, number, email, phone, URL, date, selection, consent, scale, rating, NPS, ranking, Likert matrix, slider, and Like or Dislike fields. Titles, information, dividers, and sections help organize the form.

They are generated automatically when you publish the form. No second process is required. The link uses a random public identifier and never exposes the internal form identifier.

Yes. Publish immediately, set a start date and time, choose an expiration, or leave the form available until you close it manually. Availability is always verified by the server.

Yes. Saving changes after publication creates a new editable version. Previous responses remain linked to the exact version that was published when they were submitted.

With an account, you can save it as a template and create independent instances. Each instance gets its own dates, link, QR code, and responses.

No. Anyone with the link can respond while the form is available. The creator should only share the link with the intended audience.

The form administration area shows submissions grouped by version and lets you filter them by date range. Guest forms are managed from the browser where they were created.

Results can be exported as CSV or XLSX. Columns follow the published version, and composite values such as rankings and matrices use a readable format.

Responses are only available in the authenticated creator administration area or the authorized guest browser. The public link allows people to respond but does not expose results.

No. It is difficult to guess, but anyone who receives it can open or share it. For a limited audience, the creator must control distribution and close the form when its purpose ends.

Only request information that is necessary for a legitimate purpose. When required, explain who collects it, how it will be used, and obtain appropriate consent. Sensitive data and information about minors require stronger safeguards.

Registered users can delete their account from Settings; this removes their forms, templates, and responses from the active database. A respondent should contact the form creator because that creator determined the collection purpose.